AI chatbot for collecting requests, reservations and orders
Instead of a static form, the chatbot guides the customer through a short conversation and fills in the details needed for the next step. It can identify request type, timing, contact details, location and notes, then pass them to CRM, email or a workflow.
Forms often miss the details your team needs.
Customers submit incomplete requests and the team has to follow up for basic information. ELIA Assistant asks naturally during the chat and prepares the request in a usable structure.
- Companies receiving price inquiries or service requests
- Websites with reservations for consultations, appointments or visits
- E-shops and services where orders require extra details
- Teams that want fewer incomplete contact forms
What it helps with
- Collects name, contact, date, request type and notes
- Qualifies requests by priority, scope or suitability
- Creates input for an order, reservation or service ticket
- Passes the request to CRM, email or automation
Example questions
- I want to book a service visit, what details do you need?
- Can you prepare a price quote for me?
- Can I reserve a consultation time?
- Can I send a request outside office hours?
Typical sources
- Inquiry and order forms
- Reservation rules and available times
- CRM fields and internal qualification rules
- Service procedures and required input details
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